FAQs of SODLC Mirror

Explore our comprehensive FAQs about LED bathroom mirrors and mirrored cabinets for your needs.

Frequently Asked Questions (FAQ)

1. Are your LED mirrors dimmable?

Yes, our LED mirrors are dimmable. Depending on your preference, we offer several dimming options, including touch-sensitive dimming, triac dimming (phase-cut dimming), 0-10V dimming, and DALI dimming for full control over your lighting experience.

2. What is the standard color temperature of your LED mirrors?

Our standard LED mirrors come with 5000K color temperature, which provides bright, natural lighting suitable for bathrooms.

3. Can I customize the size and shape of my LED mirror?

Yes, we offer custom sizes and shapes to meet specific project needs. Contact us for more details.

4. Do your mirrors have an anti-fog function?

Yes, we offer mirrors with built-in anti-fog technology to prevent condensation from forming on the glass.

5. What is the lifespan of your LED lights?

Our LED lights have a lifespan of approximately 50,000 hours, ensuring long-lasting performance.

6. Can I adjust the color temperature of the LED mirror?

Yes, we offer color-adjustable LED mirrors, allowing you to switch between warm (3000K), neutral (4000K), and daylight (6000K) lighting.

7. Are your LED mirrors safe for bathroom use?

Yes, our mirrors are designed with an IP44 or higher waterproof rating, making them safe for humid environments.

8. Do your mirrors support smart features like touch control or Bluetooth?

Yes, our LED mirrors can be equipped with touch controls, motion sensors, Bluetooth speakers, and other smart features.

Installation & Usage

9. How do I install my LED mirror?

Each mirror comes with detailed installation instructions, which are included with the product.

10. Should I hardwire or plug in my LED mirror?

Our mirrors support both hardwired and plug-in installations. Please specify your preference when ordering.

11. How much space should I leave between the mirror and the ceiling?

We recommend leaving at least 1 inch (2.5 cm) between the top of the mirror and the ceiling for easy installation.

12. Can your LED mirrors be mounted horizontally and vertically?

Yes, most of our LED mirrors can be installed both horizontally and vertically, depending on the model.

13. How do I clean my LED mirror?

Use a soft, damp cloth with mild soap or a non-abrasive glass cleaner. Avoid harsh chemicals and rough materials.

Production & Shipping

14. What is your production lead time?

Our standard production time is 25-30 days. For urgent projects, we can adjust the schedule accordingly.

15. How long does shipping take?

Delivery time varies by region:

• Southeast Asia: 10-15 days

• Middle East: 15-18 days

• Africa: 20-25 days

• Europe: 25-30 days

• North & South America: 25-30 days

Warranty & After-Sales Support

16. What is your warranty policy?

We provide a 3-year warranty on all our LED mirrors.

17. Do you offer bulk pricing for large orders?

Yes, we offer special pricing for bulk purchases. Contact us for a quote.

18. What happens if my mirror arrives damaged?

If your mirror arrives damaged, please contact us within 48 hours of delivery with photos, and we will arrange a replacement or solution.

19. Do you provide replacement parts?

Yes, we offer replacement LED strips, drivers, and other parts if needed.

20. Can I return or exchange my mirror?

Returns and exchanges are handled on a case-by-case basis. Please contact our support team for assistance.